| 1 |  | How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / Dave Anderson . - Hoboken, N.J. : Wiley, 2007. - xxvi, 159tr. ; 23cm
Mã xếp giá: 658.85 A54Đăng ký cá biệt: 2000017333, 2000017341-2, Lầu 2 KLF: 2000009050 |
| 2 | | If you don’t make waves, you’ll drown : 10 hard charging strategies for leading in politically correct times / Dave Anderson . - Hoboken, N.J. : John Wiley & Sons, 2006. - xx, 236 tr. ; 23 cm
Mã xếp giá: 332.64 A54Đăng ký cá biệt: 2000019072, Lầu 2 KLF: 2000008802 |
| 3 |  | It's not rocket science : 4 simple strategies for mastering the art of execution / Dave Anderson . - Hoboken, New Jersey : Wiley, 2015. - xxi, 223 p. ; 24 cm
Mã xếp giá: 658 A545Đăng ký cá biệt: 2000013716 |