1 | | Service excellence in tourism and hospitality : Insights from Asia / Edited by K. Thirumaran, Dirk Klimkeit and Chun Meng Tang . - Cham, Switzerland : Springer, 2021. - xv, 220 p. : illustrations ; 27cm Mã xếp giá: 658.812 S4Đăng ký cá biệt: Lầu 2 KLF: 2000022630 |