1 | | Information-driven business : How to manage data and information for maximum advantage / Robert Hillard . - New York : Wiley & Sons, 2010. - xv, 216 tr. : Minh họa ; 24 cm Mã xếp giá: 658.4 H645Đăng ký cá biệt: 2000017053-4, Lầu 2 KLF: 2000008842 |
2 | | Service orient or be doomed! : how service orientation will change your business / Jason Bloomberg, Ronald Schmelzer . - Hoboken, N.J. : Wiley, 2006. - xiii, 258 tr. : minh họa ; 24 cm Mã xếp giá: 658.5 B655Đăng ký cá biệt: 2000019025, Lầu 2 KLF: 2000008953 |