| 1 |  | Developing and measuring training the six sigma way : a business approach to training and development / Kaliym A. Islam ; foreword by Edward A. Trolley . - San Francisco : Pfeiffer, 2006. - xxvii, 221tr. : minh họa ; 24cm
Mã xếp giá: 658.3 I82Đăng ký cá biệt: 2000014530-1, Lầu 2 KLF: 2000008458 |
| 2 | | Facilitating the project lifecycle : the skills & tools to accelerate progress for six sigma and project teams / Janet A. Means, Tammy Adams . - San Francisco : Jossey-Bass, 2005. - xxi, 392tr. : minh họa ; 28cm + 1 CD-ROM (4/34 in)
Mã xếp giá: 658.4 M483Đăng ký cá biệt: 2000017984, Lầu 2 KLF: 2000008865 |
| 3 | | Getting started in six sigma / Michael C. Thomsett . - Hoboken, N.J. : Wiley, 2005. - vi, 213tr. : minh họa ; 24cm. - ( The Getting started in series )
Mã xếp giá: 658.4 T479Đăng ký cá biệt: 2000017075, Lầu 2 KLF: 2000008895 |
| 4 | | Integrating lean six sigma and high-performance organizations : eading the charge toward dramatic, rapid, and sustainable improvement / Tom Devane . - San Francisco : Pfeiffer, 2004. - xlv, 404 tr. : minh họa ; 24 cm
Mã xếp giá: 658.4 D488Đăng ký cá biệt: 2000017691, Lầu 2 KLF: 2000008824 |
| 5 | | Managing Six sigma : A practical guide to understanding, assessing, and implementing the strategy that yields bottom line success / Forrest W. Breyfogle III, James M. Cupello, Becki Meadows . - New York : John Wiley & Sons, 2001. - xv, 272tr. : Minh họa ; 24cm
Mã xếp giá: 658.562 B846Đăng ký cá biệt: 2000019032, Lầu 2 KLF: 2000008964 |
| 6 | | Strategic benchmarking reloaded with six sigma : improve your company’s performance using global best practice / Gregory H. Watson . - Hoboken, N.J. : John Wiley & Sons, 2007. - xxxviii, 318 tr. : minh họa ; 24 cm
Mã xếp giá: 658.4 W337Đăng ký cá biệt: 2000019097, Lầu 2 KLF: 2000008899 |
| 7 | | Voice of the customer : Capture and analysis / Kai Yang . - New York : McGraw-Hill, 2008. - xi, 416 tr. : Minh họa ; 23 cm
Mã xếp giá: 658.401 Y16Đăng ký cá biệt: 2000017738, Lầu 1 TV: TKN11003566, Lầu 2 KLF: 2000008906 |