1 | | Bank management & financial services / Peter S. Rose, Sylvia C. Hudgins . - 7th ed. - Boston : McGraw-Hill/Irwin, 2008. - xxv, 722 tr. : minh họa ; 27 cm Mã xếp giá: 332.1068 RĐăng ký cá biệt: 2000001266, Lầu 2 KLF: 2000006151 |
2 | | King of capital : Sandy Weill and the making of Citigroup / Amey Stone, Mike Brewster . - New York : Wiley, 2002. - xiv, 306tr. : Tranh ảnh ; 24cm Mã xếp giá: 332.1092 SĐăng ký cá biệt: 2000001264, Lầu 2 KLF: 2000006152 |
3 | | Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo bitner, Dwayne D. Gremler . - 4th ed. - Boston : McGraw-Hill/Irwin, 2006. - xxvii, 676 tr. : Minh họa ; 26 cm Mã xếp giá: 658.8 Z48Đăng ký cá biệt: Lầu 2 KLF: 2000009024 |
4 | | Survival skills in financial services : strategies for turbulent times / Julian Lowenthal . - New York : John Wiley & Sons, 2002. - xxi, 250 tr. ; 24 cm. - ( J.K. Lasser pro ) Mã xếp giá: 658.85 L91Đăng ký cá biệt: 2000017338, Lầu 2 KLF: 2000009059 |