| 1 |  | Operations management : Contemporary concepts and cases / Roger G. Schroeder, Susan Meyer Goldstein, M. Johnny Rungtusanatham . - 5th ed. - New York : McGraw-Hill/Irwin, 2011. - xviii, 558 tr : Minh họa, 1 phần màu ; 26 cm. - ( The McGraw-Hill/Irwin series operations and decision sciences )
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