1 | | ABC’s of relationship selling through service / Charles M. Futrell . - 9th ed. - Boston, Mass. : McGraw-Hill/Irwin, 2007. - xx, 539tr. : Hình ảnh ; 26cm. + 1 CD-ROM. - ( The McGraw-Hill/Irwin series in marketing ) Mã xếp giá: 658.85 F993Đăng ký cá biệt: Lầu 2 KLF: 2000009055 |